Monday, December 19, 2005

Interview: Rob Glaser of RealNetworks

Check out this interesting interview of Mr. Glaser by EnGadget. Not that I'm a big fan of Real (in fact, I think most people became haters of company X whenever they become a customer of X these days. And I'm a subscriber of Real Rhapsody) but I think he made some very good points about the current state of digital music market. His takes on the virtues and shortfalls of Apple's approach (with iPods and iTunes) are fairly accurate and impartial IMHO.

One key point he made is the need to have a "good end to end experience" from the music service provider all the way to the device, which Apple did very well with iPod + iTunes. Judging from all those complaints on their message board regarding the latest version of Rhapsody (3.1) not working properly, I think Real really needs to work hard in this department.

Finally, regarding the web interface (Rhapsody.com) that he plugged during the interview, I'm happy that I could finally listen to Rhapsody on my iBook without using it as a terminal to a PC. Check out a detailed review by the Digital Music Weblog. I came to a similar conclusion: this interface needs lots of improvements (IMHO not a version 1.0 product as Mr. Glaser touted) My particular gripes are:
1) There is no way to reorder tracks in the client's current playlist.
2) I cannot cue songs to the current playlist without the player switching to play the new songs.
3) Dunno if it's just my iBook: sometimes the player window opens but sits idle without playing anything I asked it to play.

In any case, Mr. Glaser is definitely correct that the subscription model is a sound one. Just check out the math: At my peak I used to buy 50 new CDs a year. It has gradually gone down to ~25 CDs. You know how much I buy this year? 0. I don't need new CDs anymore as I got my fix from Rhapsody, which I spend $100 for a year of subscription. For serious music fan like you (if you read this blog then your are) and me, subscription IS a good deal.

On a related note, the latest stat from music industry says sales of CD is down by 8% in the past year. (Well, in my case it is down by 100%) I bet they won't be able to make it up by just sitting there and sending out their army of lawyers. The days of CDs being cash cows are over. Wake up and embrace digital music! These guys could surely use some advices from Mr. Glaser.

Service: Rhapsody

While we're on the topic of RealNetworks, I've got some advices for Mr. Glaser too.

He mentioned the editorial on Rhapsody as a differentiating feature from his competitors in the subscription market. I beg to differ. Artist info (incl. bio/discography/influences/similar artists) is everywhere on the web (Google, Yahoo and Wikipedia) What Rhapsody really need is a better recommendation engine and better personalization. It is sitting on a "gold mine" of user preferences (forget about 1-5 star ratings of songs. If I listen to the same song over and over, 5 stars. If I skip the song 10 seconds into it, 0 star. It should be that simple. Also, asking me to click on other people's playlist is not good enough. Sometimes people prefer auto-pilot) If they use it for social networking/correlation, they'll have one awesome recommendation feature. It might be easier just go out and buy a last.fm/Audioscrobbler.

Service: last.fm

Speaking of last.fm, it is the only free online music streaming service that I'm satisfied with as far as classical music is concerned. You just need to open an acct (free), download its player, type in a composer's name, say Mahler, and you're going to hear a whole bunch of late 19th century/romantic music, including those from Mahler and similar composers. It figures out what to play using social networking/correlation.

Of course, it works with other music genres too.

Tuesday, December 13, 2005

Artist: Death (Remembering Chuck Schuldiner)

Can't believe it has been 4 years since Chuck passed away!

Norway's Imhotep magazine interviewed a few current metal musicians for their thoughts about Death.

Track: RIAA Phone Call

If you're a music fan, you probably know all the bad deeds done by RIAA and I don't need to elaborate. This is a hilarious song (link) Please also check out the prank they pulled on RIAA.